1.         INTRODUCTION

1.1       FoodTalk Group Limited including the subsidiary ArtTalk Gallery is committed to safeguarding the privacy of our website visitors and service users. We never sell, renting or trade email lists. 

1.2       This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. 

1.3       In this policy, “we”, “us” and “our” refer to FoodTalk Group Limited. You can find out more information about us on our website www.arttalkgallery.co.uk on the 'about us' page.

2.         HOW WE USE YOUR PERSONAL DATA

2.1       We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services. 

2.2       We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business. 

2.3       We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others. We may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 

3.         PROVIDING YOUR PERSONAL DATA TO OTHERS

3.1       We may disclose transaction data to our suppliers or courier company insofar as reasonably necessary for fulfilling your order, for example supplying the delivery address where the artwork purchased by you is being posted directly to you from a supplier. 

3.2       Financial transactions relating to our website and services are handled by our payment services providers, Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.    

4.         RETAINING AND DELETING PERSONAL DATA

4.1       Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose. We will retain your personal data for a maximum period of 24 months following creation. 

4.2       The period of retention of account data, enquiry data, customer relationship data, transaction data and notification data will be determined based on whether it is still relevant to pursuing the legitimate interests of running our business, notwithstanding your rights to erasure and/or to withdraw consent. 

4.3       We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 

5.         YOUR RIGHTS

5.1     Your principal rights under data protection law are:

(a)   the right to access;

(b)   the right to rectification;

(c)   the right to erasure;

(d)   the right to restrict processing;

(e)   the right to object to processing;

(f)   the right to data portability;

(g)   the right to complain to a supervisory authority; and

(h)   the right to withdraw consent. 

5.2       You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data.  

5.3       You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed. 

5.4       In some circumstances you have the right to the erasure of your personal data without undue delay and the right to restrict the processing of your personal data. However, there are exclusions of the right to erasure and restriction. The general exclusions include where processing is necessary: for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims. 

5.5       You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose. 

5.6     To the extent that the legal basis for our processing of your personal data is:

(a)   consent; or

(b)   that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract. 

5.7     If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.  

5.8     You may exercise any of your rights in relation to your personal data by written notice to us at our registered office address which is shown on our website www.arttalkgallery.co.uk at the bottom of the home page.  

6.         ABOUT COOKIES

6.1     A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. 

6.2   Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 

6.3   Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. 

7.     COOKIES THAT WE USE

7.1   We use cookies for the following purposes:

(a)   authentication – we use cookies to identify you when you visit our website and as you navigate our website;

(b)   status – we use cookies to help us to determine if you are logged into our website;

(c)   personalisation – we use cookies to store information about your preferences and to personalise the website for you;

(d)   security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(e)   analysis – we use cookies to help us to analyse the use and performance of our website and services; and

(f)   cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally. 

8.   COOKIES USED BY OUR SERVICE PROVIDERS

8.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website. 

8.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available here.

9.   OUR DETAILS

ArtTalk Gallery is owned and operated by FoodTalk Group Limited. Full details of our trading address, company number and related subsidiaries are available on our website at www.arttalkgallery.co.uk on the 'about us' page. You can contact us at the postal address shown there or via our website contact form here.